Integrity in Performance Intelligence.
At Eastern Horizon Metrics, we recognize that data is the lifeblood of your strategy. Our Privacy Policy isn't a legal formality—it is a technical blueprint for how we protect the competitive advantage contained within your KPI analytics.
How we handle your performance metrics.
We collect information to provide better services to all our clients—from determining which data dashboards are most effective for your industry to predicting high-level trends in the Thai market.
The scope of our data processing is limited strictly to business intelligence optimization. We do not engage in the sale of personal data, nor do we use your internal KPIs to benefit third-party competitors.
Direct Identification
When you engage our consultancy for KPI systems, we collect basic contact information: name, business email (info@easternhorizonmetrics.digital), and corporate affiliation. This allows us to maintain the secure handshake required for high-level performance reporting.
Analytical Telemetry
Our data dashboards track usage patterns to optimize load times and UI responsiveness. This includes IP addresses, browser types, and timestamped interactions with specific performance charts, ensuring our Thai clients experience zero-latency intelligence.
Integration Metadata
For clients utilizing our full KPI frameworks, we may process metadata from connected business tools. This is used solely to calibrate the accuracy of your performance metrics and is encrypted at rest using industry-standard AES-256 protocols.
Security Protocol: EH-420-BK
Our physical servers at Rama IV Road 420, Bangkok, are protected by multi-factor biometric access controls. Digital assets are firewalled within an isolated Virtual Private Cloud (VPC), ensuring that your KPI analytics remain strictly confidential.
User Autonomy & Control
Under international data protection standards and local Thai regulations, you retain full sovereignty over your information.
Right to Inquiry
Request a full audit of the performance metrics and personal datasets we hold. We provide these reports in a readable, structured format within 30 days of a verified request.
Right to Erasure
You may request the permanent deletion of your data logs. This process includes the purging of cloud-based fragments and physical archival backups where technically feasible.
Right to Rectification
Accuracy is paramount in performance data analytics. If you identify discrepancies in our records, we provide immediate tools to resolve and update the dataset.
Data Retention Schedule
Active Engagement
Data remains live through the duration of our consultancy agreement to support real-time data dashboards.
Post-Project Cooling
Information is archived for 24 months after the last touchpoint to assist with year-on-year historical comparisons.
Final Deletion
Following the 24-month period, all proprietary datasets are securely scrubbed from our primary and mirror servers.
Privacy Concierge
If you have technical questions regarding our encryption methods or data handling procedures, our Data Protection Officer is available for direct consultation.
Submit Access RequestData Accuracy Starts with Trust
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